Privacy and cookies policy

Privacy Policy

This Privacy Policy applies to all information collected and processed through websites owned by Lallemand Inc. and its subsidiaries. (“Lallemand”). However, this Privacy Policy does not apply to the Siebel Institute of Technology website which is governed by its own specific privacy and cookies policy available on the Siebel Institute of Technology website.  This Privacy Policy is to advise Lallemand websites users (“Users”) on the type of personal data which may be collected and processed by Lallemand and on how Lallemand protects and uses such personal data.

Type of personal data collected

Lallemand may collect and process personal data provided by Users. The personal data collected includes general data such as name, address, postal code, city, phone number and e-mail address, company name. Lallemand may also collect technical personal data such as IP address and browsing data.

The personal data is collected by Lallemand via online forms or voluntary Users surveys, online Users registration, subscription to Lallemand services or publication, request of product or marketing information, cookies, job applications, sending of inquiries or requests.

Purpose of the processing of personal data and recipients

Lallemand may process personal data whenever it is necessary for the purposes of:

  1. Answering a request related to Lallemand’s products and/or services or provide expert advice,
  2. Managing customer relationship,
  3. Providing marketing information about Lallemand’s companies, products, and services,
  4. Managing candidacies to Lallemand work positions offering,
  5. Meeting statutory or other legal requirements.

The personal data collected by Lallemand may be accessed on a need-to-know basis by Lallemand employees and Lallemand service providers provided that the later are subject to confidentiality obligations.

In the event of transfer of personal data outside the European Economic Area, Lallemand will ensure that personal data is transferred only to countries that ensure an adequate level of protection of the personal data and are subject to an adequacy decision from the European Commission, or that such transfer presents the appropriate safeguards and is based on the European Union Commission’s standard data protection contract clauses. Lallemand’s representative in the European Economic Area for the purpose of  Article 27 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, is  Lallemand SAS, with a registered place of business located at 19 rue des Briquetiers – BP 59 – 31702 Blagnac, with contact person Delphine LE COMPÈS-ANDRO, email at:

Personal data rights

Users have the following rights regarding their personal data:

  1. Right of access to the personal data,
  2. Right of rectification or erasure of the personal data,
  3. Right to restrict the processing of its personal data under some circumstances,
  4. Right to receive the personal data collected from them by Lallemand,
  5. Right to object the processing of its personal data on specific grounds or when such data is processed for direct marketing purpose,
  6. Right to withdraw consent to the collection and processing of personal data,
  7. Right to lodge a complaint with a supervisory authority.

Users may exercise their personal data rights by contacting Lallemand by email at:

Retention period

Lallemand will not retain the personal data that is collected through Lallemand websites for longer than necessary subject to any copies remaining on Lallemand’s standard computer back-up devices, or unless there are compelling reasons or other legal obligations to retain the personal data for a longer period.

Security of your personal data

Lallemand uses information technology security measures to protect personal data. Lallemand also implements organization and administrative measures, including internal procedures to deal with suspected personal data loss or alteration, unauthorized disclosure, or misuse.

Cookies Policy

This Cookies Policy applies to all cookies used by Lallemand on its websites except for the Siebel Institute of Technology website which is governed by its own specific privacy and cookies policy available on the Siebel Institute of Technology website. This Cookies Policy is to advised Users on the type of cookies which may be used by Lallemand and on how Users can manage their consent to the use of cookies on Lallemand websites.

Type and uses of cookies

Cookies are data packages that are sent by a website to the computer or device of a website’s user and stored on its computer or device in order to help the website keep track of the user’s visits and activity on the website.

Lallemand uses different types of cookies to improve Users navigation on its websites and to offer more relevant content adapted to Users’ needs.

Necessary cookies are essential for Lallemand websites to function properly and required to offer the services requested by Lallemand Users.

Analytical and advertising cookies are used by Lallemand upon Users’ prior consent to obtain information about Users’ navigation and preferences on Lallemand websites to enhance Users’ experience on Lallemand websites, apps and social media.

Third party cookies may be used by third parties to which Users are re-directed from Lallemand website pages. Lallemand does not have control over third-parties websites cookies other than the ones listed in the cookies banner of Lallemand websites which are subject to Users prior consent.

Cookie preferences

For managing your cookies preferences, please click on the cookies banner on Lallemand websites which will pop-up on the bottom right-hand corner of the webpage during Users’ first visit on Lallemand websites.

You may also restrict the use of cookies through your browser settings.

Changes to this Privacy Policy

Lallemand may need to update this Privacy Policy as it adds new features or new functionality to its websites. Lallemand reserves the right to update or revise this Privacy policy to comply with applicable laws and regulations. This Privacy Policy last update was on February 7th, 2023.